A healthcare organization in Ajman is looking for an experienced Healthcare Quality Assurance Executive to support quality assurance, regulatory compliance, accreditation readiness, and continuous quality improvement initiatives. The role is suitable for professionals with strong hospital quality management experience and knowledge of healthcare quality standards.
Job Responsibilities
- Develop and implement quality assurance protocols to support compliance with applicable healthcare regulations, standards, and organizational policies.
- Conduct regular quality audits, inspections, and process reviews to identify gaps and opportunities for improvement.
- Monitor healthcare processes and support initiatives that improve operational efficiency, patient safety, and quality outcomes.
- Maintain accurate quality assurance documentation, reports, records, and compliance evidence.
- Facilitate root cause analysis for adverse incidents, non-conformities, and identified quality issues.
- Develop and follow up on corrective and preventive actions (CAPA).
- Monitor regulatory and industry developments and support the implementation of relevant changes within the organization.
- Assist with preparation for healthcare accreditation and certification surveys by maintaining comprehensive quality documentation.
- Work with clinical and non-clinical teams to analyze patient care data and identify opportunities for quality improvement.
- Monitor key performance indicators (KPIs) and quality metrics and prepare regular reports for management.
- Conduct or coordinate training sessions on quality management, patient safety, regulatory requirements, and quality assurance procedures.
- Collaborate with healthcare teams and management to promote continuous quality improvement.
- Support the development, review, and implementation of quality policies, procedures, and performance improvement plans.
- Follow up on audit findings and ensure corrective actions are implemented within agreed timelines.
Job Qualifications
- 4–8 years of professional experience, with at least 5 years of relevant healthcare quality experience in a hospital setting preferred/required.
- Bachelor’s degree in Healthcare Management, Nursing, or a related healthcare field.
- Master’s degree in Healthcare Management, Quality Management, or a related discipline is preferred.
- Experience in healthcare quality assurance, quality improvement, regulatory compliance, or hospital accreditation.
- Knowledge of healthcare quality and accreditation frameworks such as ISO, JCI, or NCQA.
- Certification in healthcare quality or quality management is highly desirable.
- Strong understanding of quality audits, incident management, root cause analysis, CAPA, and continuous improvement methodologies.
- Strong analytical and problem-solving skills with the ability to interpret healthcare quality data and performance indicators.
- Excellent written and verbal communication skills.
- Proficiency in quality management systems, reporting tools, and data analysis software.
- Demonstrated ability to coordinate with clinical, administrative, and management teams.
- Leadership and training skills with the ability to support quality awareness across different departments.
- Ability to manage multiple quality improvement activities and meet deadlines.
- Fluency in English is required; additional language skills may be an advantage.
Recommended Certifications
Healthcare quality professionals applying for this role may consider certifications such as:
- CPHQ – Certified Professional in Healthcare Quality
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt
- ISO 9001 Quality Management Systems – Lead Auditor
- JCI Accreditation and Healthcare Quality training
- Patient Safety and Quality Improvement certification
- Healthcare Risk Management certification
- Root Cause Analysis and CAPA training
Salary & Career Insights in UAE
Healthcare quality professionals in the UAE can develop careers across hospitals, clinics, medical centers, healthcare groups, and other regulated healthcare organizations. Experience with hospital accreditation, healthcare quality indicators, patient safety, clinical audits, ISO systems, JCI standards, and quality improvement methodologies can strengthen career opportunities.
Professional certifications such as CPHQ, Lean Six Sigma, and ISO auditing can also complement practical hospital quality experience.